CSR Guidelines for the Financial Sector - page 79

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Maturity Level
Auditing andmeasuring SROI are nascent practices globally and accordingly, the tools, know-how and competencies
remain limited on all level. This is taken into consideration in highlighting the variousmaturity levels that
organizationsmay have in this respect.
Value
Compliance:
Organizations that
are compliant wish
to continue limiting
their audits to legal
requirements and
are not interested
in auditingCSR
investments or
measuring the
potential impact of
their CSR activities.
Lip Service:
Organizations that
undertake a brief
review of CSR
investments and
community needs
often consider their
investment in terms
of the Return on
Investment without
considering the
social aspect and
added value that
suchCSR activities
can bring in.
Therefore, they
undertakeCSR and
potentiallymeasure
it but using
traditional financial
tools.
VISION:
Organizations with
a vision can see the
value of auditing
their CSR activities
andmeasuring the
SROI of their CSR
budget but may not
have the resources
to undertake this
task. They would
either be investing
heavily in building
or identifying the
necessary
resources or setting
the necessary
targets and goals
for such a task.
Management
System / profit
Center:
CSR audits and
measuring the SROI
can be a
management and
strategic tool for
executive decision
making facilitating a
more strategic
approach toCSR.
Organizations that
undertakeCSR from
amanagement
perspective or as a
profit centre
perceive these tasks
as part and parcel
of such investment.
However, their
audits and
calculationsmay
not fully capture the
social risks and
challenges ahead
but are investing in
the capacity to
undertake that,
Full Integration
Growth engine:
Organizations that
undertake audits
andmeasure the
ROI of all their
investment
normally use the
outcome of such
exercises for their
future
decision-making
and strategy
setting.
Accordingly,
organizations that
undertakeCSR
audits and
measurement of
the SROI and feed
that information
into their future
decisionmaking
are quite advanced
and have such
practice fully
integrated into their
organization using
CSR as a growth
engine.
Maturity
Current Status
Based on the results from theCSR Survey, it can be concluded that the average financial institution is in
compliance
with this practice. There are a couple of organizations that have invested in the
vision
and value
of such a practice.
Outputs:
- CSR Audit Structure
- Approach for SROI
1...,69,70,71,72,73,74,75,76,77,78 80,81,82,83,84,85,86,87
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