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Beirut workshop Best Practices in Operational Risk Management

Beirut workshop Best Practices in Operational Risk Management
Beirut - Lebanon  Radisson Dunes Blu Hotel, Verdun 7 - 8 February 2019


From risk environment to risk culture, the course covers in breadth and depth the most topical elements of operational risk management and its challenges for the financial services industry.
Taught by a world leading expert in the field and highly regarded guest speaker, the course is a must-have for all the operational risk practitioners wishing to benchmark their practice and discuss best practices. It is also a fantastic opportunity for newcomers to gain a comprehensive overview what modern operational risk managers need to know.

Delegates will leave the course equipped with a new network of practitioners, a wealth of content, additional references and readings, and an open line for further questions with the trainer, Ariane Chapelle.


After the course, participants will acquire good knowledge about:

Identification of emerging risks
Risk assessments and controls
Risk networks besides risk registers
Practical risk management implementation: the invisible framework
Selecting and designing preventive KRIs
Understand and address human errors


Risk Managers
Operational Risk Managers
Operations Managers
Internal Auditors
HR officers
Compliance officers



9:00 – 10:30
Session1: Operational Risk Framework and Governance
Operational Risk Scope
Top risks and emerging risks
Governance of Operational Risk: roles and responsibilities
Recent trends in Operational Risk Management

10:45 – 12:30
Session 2: Risk Identification Risk Assessment
Tools and techniques for risk identification
Risk taxonomy and risk register
Risk connectivity: network of risks
Definition and rules for risk and control assessment
Impact / probability matrix and heatmap: format and meaning
Modern RCSA
Interactive session: Risk assessment: challenges and practice

12:30 - 13:30 - Lunch

13:30 – 15:00
Session 3: Designing and Selecting Preventive Key Risk Indicators
Essential features of preventive Key Risks Indicators (KRIs)
Six steps to define preventive KRIs
KPIs and KRIs
Classifying KRIs: Environmental, Stress, Causal and Failure
KRI Design: Frequency - Trigger levels - Escalation criteria – Ownership - Data accuracy
Interactive session: Q&A on key risk indicators and best practice

15:15 - 17:00
Session 4: Root causes analysis and Control Design
Slips and mistakes: Typology and causes of human errors
Control design and control testing
Bow-tie tool for root cause analysis: identifying patternsof failures
Prevention through Design
Interactive session: experimenting the bow-tie to some of your incident


9:00 – 10:30
Session 1: Risk Appetite
Industry guidance on Risk Appetite
Risk Appetite and consistent risk management framework
Risk Appetite Statements and Structure: Examples
Top-down and bottom-up risk appetite
Risk appetite in practice: defining the limits
Audience interaction: questions and debates on risk appetite challenges

10:45 - 12:30
Session 2: Cyber Security Risk, Scenarios and Resilience
Brainstorming and workshop techniques to identify scenarios
Key risks and controls in information security
Scenario assessment: application to cyber risks
Resilience and crisis management
Defining and managing reputation
Class Exercise: Applied scenario structuring

12:30 - 13:30 Lunch

13.30 - 15.00
Session 3: Incident Data Collection and Risk Reporting
The role of incident data collection
Data features: core losses and tail risks
No averages in risk: information is in deviations
Golden rules of reporting
From data to insight
Class interaction: best practice and sharing of experience

15.15 – 17.00
Session 4: Influencing Risk Culture
The role of incident data collection
Data features: core losses and tail risks
Three golden rules of reporting
Management information: the “reporting cake”
Class interaction: best practice and sharing of experience

Concluding remarks:
The future of operational risk
Positive Risk Management


Good understanding of English


Ariane Chapelle has a PhD in Economics and former holder of the Chair of International Finance at the University of Brussels. Dr Chapelle is active in operational risk management since 2000, with experience acquired in managerial functions in ING Group and Lloyds Banking Group. Ariane Chapelle runs since 2006 her own training and consulting practice in risk management. Her clients include Tier 1 Financial Organizations and International Financial Institutions. Dr. Chapelle is Honorary Reader at the University College London in Operational Risk, Fellow of the Institute of Operational Risk and member of the editorial board of the Journal of Operational Risk. She has been a columnist for Risk magazine and advisor to the Risk Management Unit of the IMF, the ESM and the World Bank.

Her fladship textbook « Operational Risk Management : Best Practices for the financial industry » is published at Wiley since December 2018.

She published « Reflections on Operational Risk Management » with Risk Books in 2017.

More details about the course leader on


1250 $ For UAB members
1500 $ For Non-UAB members

Fees include attending the workshop, receiving the material, refreshments and a daily lunch.


Registration: the first day from 8 am to 9 am.
Schedule : from 9:00 am to 17:30 pm daily.
Workshop language: English.

روابط سريعة
مقالات الرئيس، اعضاء مجلس الإدارة و الامين العام
خدمات استشارية عالمية في متناول الجميع
مجلة الاتحاد - العدد 464 تموز / يوليو 2019